Terms and Conditions


We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at


We do not store credit card details nor do we share customer details with any 3rd parties.
Privacy Policy We do not store credit card details, nor do we share customer details with any 3rd parties.


TERMS & CONDITIONS We reserve the right to amend our terms and conditions at any time. The system may be temporary suspended at any time. REFUND POLICY: We may refund part or all of your order where:
* 1) items that you have ordered through the click and collect service are not available
* 2) proof of ‘failure to deliver’ can be substantiated
* All orders are subject to availability.
* We will not refund any orders that have not been collected within 30 minutes of the scheduled collection time.
* If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund.
* You should therefore check your order at the time of collection before leaving as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection.
* No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you miss

The Waterfront Polzeath
Down by the Sea Ltd (The Waterfront) Beach Road, Polzeath, Wadebridge PL27 6SP
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Opening times

Sunday 09:00 - 20:30
Monday 10:00 - 20:30
Tuesday 10:00 - 20:30
Wednesday 10:00 - 20:30
Thursday 10:00 - 20:30
Friday 09:00 - 20:30
Saturday 09:00 - 20:30